pc999 Terms & Conditions

1. Introduction

Welcome to pc999, Bangladesh's trusted online casino and cricket betting platform. These Terms & Conditions govern your access to and use of all services, games, promotions, and features offered through pc999 (the "Platform"). By creating an account, making a deposit, claiming a bonus, or placing a bet on pc999, you unconditionally accept and agree to be legally bound by these Terms & Conditions in their entirety.

These Terms & Conditions should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which form an integral part of the agreement between you and pc999. If you disagree with any part of these terms, you must immediately cease using the Platform.

2. Eligibility Requirements

To register and use the pc999 platform, you must satisfy all of the following eligibility criteria:

• You must be at least 21 years of age. pc999 strictly enforces a 21+ age policy. Underage gambling is illegal and will result in immediate account closure and forfeiture of any funds.
• You must be a resident of Bangladesh or otherwise legally permitted to access online gaming services in your jurisdiction.
• You must not be a current employee, director, or contractor of pc999 or any of its affiliated entities, nor an immediate family member of such a person.
• You must not be registered on any self-exclusion list or have previously been suspended or permanently banned from the Platform.

3. Account Registration and Verification

Each player is permitted to hold only one active account on pc999. Duplicate accounts are strictly prohibited and will result in the suspension of all associated accounts. When registering, you are required to provide accurate, complete, and current personal information, including:

• Full legal name as it appears on your government-issued identification document.
• A valid, regularly monitored email address and active mobile phone number registered in Bangladesh.
• Date of birth, which pc999 reserves the right to verify through official documentation at any time.
• Residential address within Bangladesh (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar districts).

pc999 reserves the right to request identity verification (KYC) documents at any stage, including a valid National ID card (NID), passport, or driver's license, alongside proof of payment method ownership. Failure to provide documentation within the specified time frame may result in the suspension or termination of your account and the withholding of any pending withdrawals.

4. Deposits and Withdrawals

pc999 supports fast, local payment methods specifically tailored for Bangladesh players. Accepted deposit and withdrawal methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and major international cards (Visa, Mastercard). The following financial conditions apply:

• The minimum deposit amount is ৳200 (BDT). Minimum withdrawal amounts vary by payment method and are displayed in the Cashier section of the Platform.
• Withdrawals can only be processed to the same payment method used for the most recent deposit, unless otherwise authorized by the pc999 compliance team.
• Deposits are credited instantly in most cases. Withdrawal processing times depend on the selected payment channel and applicable verification checks, typically within 1–24 hours for bKash, Nagad, and Rocket.
• pc999 reserves the right to conduct enhanced due diligence (EDD) checks on any transaction above ৳50,000 (BDT). Such checks may temporarily delay processing.

All transactions on pc999 are conducted in Bangladeshi Taka (BDT). pc999 does not accept cryptocurrency deposits or withdrawals at this time. Any funds deposited through methods not registered in your account name may be declined or returned, and the account suspended pending investigation.

5. Bonuses, Promotions and Wagering Requirements

pc999 offers welcome bonuses, reload bonuses, free spins, and other promotional incentives to eligible players from time to time. All bonuses are subject to the following general conditions:

• All bonuses carry a wagering requirement (rollover) which must be completed before any bonus-derived winnings can be withdrawn. The specific rollover for each promotion is stated on the corresponding offer page.
• Bonuses may only be claimed once per household, device, IP address, or shared network. Attempting to claim the same offer multiple times will void the bonus and may trigger an account review.
• Free spins are valid for specified games only. Any winnings from free spins are credited as bonus funds and subject to the stated wagering requirement.
• pc999 reserves the right to modify, suspend, or withdraw any bonus or promotional offer at its sole discretion and without prior notice. Changes will be communicated through the Platform's announcements channel.

Bonuses may not be transferred between accounts under any circumstances. Any attempt to exchange, sell, or transfer bonus funds will result in immediate forfeiture of the bonus and any associated winnings, plus potential permanent suspension of the player's account.

6. Game Rules and Fair Play

pc999 offers a broad library of games including live casino tables, slots, crash games (such as Aviator), and sports betting markets covering cricket (BPL, IPL, T20 World Cup), football, kabaddi, and more. The following fair play principles govern all gameplay:

• All games powered by certified third-party providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming) use audited Random Number Generator (RNG) technology to ensure outcome integrity. Return-to-Player (RTP) percentages are disclosed within each game's information section.
• In the event of a technical fault, communication error, or disconnection mid-game, pc999 reserves the right to void the affected round and return the wager to the player's account balance. Incomplete game rounds will not be settled in favour of either party based solely on partial results.
• Sports betting markets, odds, and outcomes are governed by the specific house rules applicable to each market. Odds are determined at the time of bet placement and are subject to change prior to market closure. Early cash-out options are available on selected markets where stated.

7. Prohibited Activities

The following activities are strictly prohibited on pc999 and will result in immediate account suspension, confiscation of balances, and potential legal action:

• Collusion with other players, use of betting bots or automated scripts, and any form of coordinated match manipulation or advantage play designed to exploit Platform vulnerabilities.
• Money laundering, depositing funds from illegal sources, structuring transactions to circumvent reporting thresholds, or using the Platform for any activity that violates Bangladeshi law.
• Opening multiple accounts (whether in your own name or through proxies), using stolen or fraudulent payment credentials, or providing false personal information at registration or during KYC verification.
• Any form of harassment, abusive communication, or threats directed at other players or pc999 support staff through any communication channel affiliated with the Platform.

pc999 employs advanced SSL encryption, real-time fraud detection systems, and trained compliance officers to monitor activity and enforce these prohibitions. Confirmed violations will be reported to relevant Bangladeshi authorities where legally required.

8. Responsible Gaming

pc999 is deeply committed to promoting responsible gaming across Bangladesh. We recognize that for a small number of players, gambling can become problematic. We actively provide tools to help players maintain control, including deposit limits, session time limits, self-exclusion options, and temporary account cooling-off periods. These tools are available directly through your account settings at no charge.

Gambling is intended to be an enjoyable form of entertainment, not a source of income or a way to solve financial problems. If you believe your gambling habits may be causing harm to yourself or others, please contact our support team immediately at [email protected]. You may also visit our dedicated Responsible Gaming page for further guidance on self-assessment tools and external support organizations available in Bangladesh. All players aged 21 and above are welcome; playing below the age of 21 is strictly prohibited.

9. Privacy and Data Protection

pc999 collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms & Conditions by reference. We apply industry-standard SSL encryption and access controls to safeguard your information. Your personal data will never be sold to third parties for marketing purposes. We may, however, share data with licensed payment processors, game providers, and compliance authorities as required by our operating obligations or applicable law. By using pc999, you consent to the collection and use of your personal information as described in the Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by applicable law, pc999 and its directors, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, consequential, or punitive losses arising from: your use of or inability to access the Platform; any interruption, suspension, or termination of services; inaccuracies in game odds, promotional materials, or content; loss of data or unauthorised access to your account through no fault of pc999; or any third-party service disruptions affecting payment processing or game delivery.

pc999 does not guarantee uninterrupted or error-free operation of the Platform at all times. Scheduled maintenance, emergency fixes, and circumstances beyond our reasonable control (force majeure events such as natural disasters, government action, or internet infrastructure outages in Bangladesh) may cause temporary service unavailability. pc999 will endeavour to provide advance notice of planned downtime through the Platform's announcement channels wherever possible.

11. Amendments to These Terms

pc999 reserves the right to revise, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered players via the email address on file or through a prominent notice on the Platform at least 7 days prior to taking effect. Your continued use of pc999 following notification of any change constitutes your acceptance of the revised Terms & Conditions. It is your responsibility to check these Terms & Conditions periodically. The date at the top of this page always reflects the most recent version.

12. Governing Law and Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which pc999 operates. In the event of a dispute between you and pc999, we encourage you to first contact our customer support team at [email protected] to seek an amicable resolution. pc999 aims to resolve all player disputes within 14 business days of receipt. If a satisfactory resolution cannot be reached through direct negotiation, both parties agree to submit the matter to binding arbitration under the rules of an agreed arbitral body.

13. Contact Us

If you have questions, concerns, or requests regarding these Terms & Conditions, please reach out to the pc999 support team. Our dedicated support staff are available 24/7 to assist players from Dhaka, Chittagong, Sylhet, and all across Bangladesh.

Email: [email protected] (plain text only — not a clickable link). Response time: within 24 hours Bangladesh Standard Time (BST, UTC+6).